top of page

Shipping & Returns

SHIPPING POLICY

When your Order is placed, we will contact you via email within two business days with the final shipping estimate for your order. You will be notified of the final shipping cost before your order is processed, we ship orders only in United State.

All Orders are processed within 3 to 14 business days.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email.

If you made a mistake in the shipping address. Please make sure you write your order number in subject line and in the body of the email. Example Order#000000 - Wrong Address- issue

This will help use Identify the problem quicker.

Please confirm your shipping information as necessary to avoid extra costs. If your package is returned to us because you entered the wrong address, we will contact you to the email provided at checkout & we will reship your items, however you will have to pay for shipping again. If you entered the wrong address and your package was lost, you will have to claim it with the carrier involved.

Please note once the package is out of our hand with the carrier's care, we are not responsible for lost or stolen packages.

Please be Aware some of the Products comes from Different countries and the shipping could take longer than expected.

We list some Items from a Third party Company where they manage the shipping.

Any inquiries relate to the shipping except of the  item listed in nursery site. you can contact us via email: Info@childrens-vip.com

CANCELATION POLICY

To cancel your purchase contact us via email during the first 2 hours of your purchase Please make sure you write your order number in subject line and in the body of the email. Example Order#000000 - Cancel Purchased. if you don't cancel between the time specified above, we will continue with your order.

 

RETURN POLICY

Our Return and Refund Policy was last updated 02/21/2023

 

Thank you for shopping at childrens-vip.com.

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

Conditions for Returns

In order for the Items to be to be eligible for a return, please make sure that:

 

  • The Item were purchased in the last 14 days

  • The Item are in the original packaging

  • The items cannot be returned if :

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorated. 

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items or dirty.

  • the item cannot be returned if it was worn out.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

You are responsible for the cost and risk of returning the Goods to Us.

Address to Return:

Children's VIP LLC

P.O.Box 1445

Haines City, FL 33844

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:​

  • By sending us an email: Info@childrens-vip.com

bottom of page